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Case Study

The Links Training — Health & Social Care Consultancy

A fully custom WordPress theme for an independent training consultancy specialising in LDSS funding, apprenticeships, commercial training, and Oliver McGowan mandatory training — with a distinctive scallop header, animated sections, and a DNS migration that kept Microsoft 365 email running throughout.

Client The Links Training & Consultancy
Industry Training & Consultancy
Location Wigan, Greater Manchester
Scope Full Brand & Website Build
thelinkstraining.co.uk
The Links Training & Consultancy website built by Mako Digital
A website that positions Emma as the expert, not just a middleman

Emma Khan runs The Links Training & Consultancy — an independent consultancy helping Health & Social Care employers access funded training through the LDSS Funding Scheme, apprenticeships, commercial programmes, and Oliver McGowan mandatory training. Emma's value is her expertise and her network: she knows the funding landscape, knows the providers, and gets employers the right training at the right cost — often free.

The challenge was building a site that made that proposition immediately clear. Emma isn't a training provider — she's the person who navigates the system on your behalf. Every page had to communicate that clearly, build trust quickly, and push visitors to get in touch with Emma directly rather than looking elsewhere.

The brief covered a full custom WordPress theme with a distinctive brand identity, a suite of service pages each with full schema markup and SEO structure, a partner network page to attract training providers into Emma's ecosystem, and a seamless DNS migration from GoDaddy that preserved the existing Microsoft 365 email setup throughout.

9 out of 10 delivery checklist services included
Website Design & Build

Website Design & Build

Fully custom multi-template WordPress theme — magenta, navy and steel blue brand, Fraunces/Lexend typography, scallop header with dropping logo, wave SVG dividers, and animated hero sections throughout

Built-in CRM & Lead Handling

Built-in CRM & Lead Handling

Contact form with interest dropdown (Apprenticeships, LDSS, Commercial, Oliver McGowan, Partnership) feeding enquiries directly to Emma with full context for every lead

Gallery / Portfolio Pages

Gallery / Portfolio Pages

Not included in this project

Domain Setup & DNS Configuration

Domain Setup & DNS Configuration

DNS migrated from GoDaddy to Hostinger using A record and CNAME method — Microsoft 365 MX records preserved throughout with zero email downtime

Email Setup & Deliverability

Email Setup & Deliverability

SMTP2GO configured for reliable contact form delivery — host mail-eu.smtp2go.com, port 587, TLS — SPF and DKIM records confirmed across the Microsoft 365 DNS zone

Security Hardening

Security Hardening

SSL installed via Hostinger, LiteSpeed caching, login hardening, and daily backups configured on Hostinger Business hosting

Google Readiness & Indexing

Google Readiness & Indexing

Service schema, FAQPage schema, BreadcrumbList schema, and Organization schema across all pages — Google Search Console verified with XML sitemap submitted on launch

Performance & Core Web Vitals

Performance & Core Web Vitals

Inline CSS, lazy-loaded images, no page builders, LiteSpeed caching, and mobile-first responsive design throughout every template

Analytics & Conversion Tracking

Analytics & Conversion Tracking

Google Search Console set up with sitemap submitted. GA4 to be configured post-launch.

Launch, Support & Handover

Launch, Support & Handover

Full go-live including DNS cutover, SSL verification, SMTP testing, and form submission testing — site live on thelinkstraining.co.uk from day one

Brand, content, and architecture working together
01

Brand Identity & Design Direction

The palette — magenta #e0007a, navy #1a2a4a, and steel blue #4a7ab5 — was chosen to feel professional and trustworthy while standing out from the generic blue-and-white training sector aesthetic. Fraunces (a high-contrast serif) handles headlines, giving the brand a confident, premium feel. Lexend handles body text and UI elements for clean, readable copy at all sizes. The result is a brand that feels credible, modern, and distinctly Emma's.

02

The Scallop Header

One of the most distinctive elements of the site is the scallop header — a custom CSS design where the logo badge drops below the header bar into a circular element, clipped to show only the portion below the line. On desktop the brand name is split either side of the logo: "The Links Training" in magenta on the left, "& Consultancy" in steel blue on the right. Built entirely in CSS with clip-path and box-shadow — no images or JavaScript required.

03

Service Page Architecture

Each service has its own dedicated page built to rank and convert — LDSS Funding, Apprenticeships, Commercial Training, Oliver McGowan Training, Courses, and Partners. Every page follows the same structural discipline: clear hero, stats bar, content sections, FAQ accordion with FAQPage schema, and a magenta CTA strip. Service schema, BreadcrumbList schema, and Organisation schema run across the full site. The LDSS page in particular is a comprehensive hub — stats, course grid, eligibility checker, and full FAQ — targeting employers searching for LDSS funding by name.

04

Oliver McGowan Training Page

Skills for Care confirmed that Oliver McGowan Mandatory Training is eligible for LDSS funding in 2026–27 — a significant commercial opportunity. We built a dedicated page positioning Emma as the expert guide for employers navigating their Oliver McGowan compliance obligations. The page explains Tier 1 and Tier 2, the funding eligibility, and the retrospective claim opportunity — all without giving away detailed pricing, keeping the enquiry flowing to Emma.

05

DNS Migration Without Email Downtime

The domain was registered with GoDaddy and using Microsoft 365 for email. Rather than switching nameservers — which would have replaced GoDaddy's entire DNS zone — we used the A record and CNAME method: updating only the A record to point to the Hostinger server IP, leaving all Microsoft 365 MX, CNAME, SPF, DKIM, and SRV records completely untouched. Email continued working throughout. The site was live within an hour of the DNS change with zero email downtime.

A platform built to grow with Emma's business
8
Bespoke page
templates built
0
Minutes of email
downtime during migration
5
Schema types
implemented
Day 1
Google indexed
and live
100%
Custom-built —
no page builders
£400k
LDSS employer
allowance promoted

Training Consultancy Website Case Study: This case study details how Mako Digital designed and built a custom WordPress website for The Links Training & Consultancy, an independent Health & Social Care training consultancy based in Wigan run by Emma Khan. The project included a fully bespoke WordPress theme with a magenta, navy and steel blue palette, Fraunces and Lexend typography, a custom scallop header, animated hero sections, and a full suite of service pages covering LDSS funding, apprenticeships, commercial training, Oliver McGowan mandatory training, courses, and a partner network.

The project also covered SMTP2GO email configuration for reliable contact form delivery, DNS migration from GoDaddy using the A record and CNAME method to preserve Microsoft 365 email throughout, Service and FAQPage schema markup across all pages, Google Search Console verification, and SSL installation via Hostinger. Every Mako Digital project includes our 10-point delivery checklist covering design, lead handling, domain setup, email, security, SEO, performance, analytics, and ongoing support.

Common questions about training provider and consultancy websites
Yes. The Links Training & Consultancy is a great example — a fully bespoke WordPress site built around the specific services Emma offers, including LDSS funding, apprenticeships, commercial training, and Oliver McGowan mandatory training. The site is structured to explain each service clearly, build trust with employers, and drive enquiries directly to Emma. Every page has its own schema markup and SEO structure.
The Learning & Development Support Scheme (LDSS) is a government funding stream worth up to £400,000 per employer for Health & Social Care training. It's a highly specific, high-value topic that employers actively search for — so it needs its own dedicated page with clear eligibility information, course details, and a strong call to action. We built a full LDSS hub page with stats, FAQs, course grid, and eligibility section.
Rather than switching nameservers — which would have replaced GoDaddy's entire DNS zone including the Microsoft 365 MX records — we used the A record and CNAME method. We updated only the A record (pointing @ to the Hostinger server IP) and left all Microsoft 365 records untouched. This meant email continued working throughout the migration with zero downtime.
Oliver McGowan Mandatory Training is a legal requirement for all Health & Social Care staff in England following the death of Oliver McGowan. Skills for Care has confirmed it is eligible for LDSS funding — making it a significant commercial opportunity for Emma. We built a dedicated page positioning Emma as the expert guide for employers navigating their Oliver McGowan obligations, without giving away pricing or detailed delivery information.
The scallop header is a custom CSS design where the site logo appears to drop below the header bar in a circular badge, creating a distinctive visual effect. On desktop it sits centred between the brand name split either side, with the logo badge clipped to only show the portion that extends below the header. It's built entirely with CSS — no images or JavaScript — and is one of the most recognisable elements of the brand.
Yes. Mako Digital is based in Wigan and has built websites for a range of local businesses including training providers, compliance consultancies, and professional service firms. Emma at The Links Training is a great example of a local professional whose online presence needed to match the quality of her expertise. If you're a training provider or consultancy in Wigan or the North West, get in touch.

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