A simple CRM that stops leads slipping through the cracks.

If your enquiries are split across WhatsApp, email, notebooks and missed calls — you're losing work. We build custom CRM systems for UK small businesses: lead tracking, follow-ups, pipelines and dashboards. Designed to be used daily, not ignored.

We build: lead tracking CRM • enquiry management system • sales pipeline software • recruitment CRM • booking systems • client databases

What Your Custom CRM Can Do

Built around your workflow — from "new enquiry" to "paid job" — with no unnecessary complexity.

Core CRM Features

  • Lead capture from website forms + manual entry
  • Pipeline stages: New → Quoted → Follow-Up → Won/Lost
  • Automated follow-up reminders
  • Customer notes, attachments, job details
  • Reporting: enquiries, wins, response times
  • Export your data anytime (no lock-in)

Based in Wigan, serving the North West and the whole UK. We build CRMs that genuinely get used — clean, fast, and practical.

Integrations & Automation

  • Stripe for payments and invoicing
  • SMS gateways for text messaging
  • Email integration and notifications
  • Google Calendar and services
  • Accounting software (Xero, etc.)
  • Custom API connections

Connect your CRM to your website so every enquiry becomes a tracked lead automatically. Stop copying emails into spreadsheets.

Who We Build CRMs For

If you manage leads, clients, or customer relationships — we can build a system for you.

Trades & Service Businesses

Quote tracking, job scheduling, and follow-ups for plumbers, electricians, builders, and contractors.

Recruitment Agencies

Candidate databases, job tracking, client management, and placement pipelines.

Consultants & Agencies

Lead pipelines, client onboarding, project tracking, and invoicing workflows.

Booking & Appointments

Availability management, calendar sync, and booking confirmations for clinics and services.

Compliance & Safety

Inspection tracking, document management, and audit trails for regulated industries.

Scaling Beyond Spreadsheets

When Excel isn't cutting it anymore — proper database, proper workflows, proper reporting.

CRMs & Platforms We've Built

Real systems running real businesses across the UK.

See All Our Work

Frequently Asked Questions

Everything you need to know about custom CRM development.

General Questions

Trades, agencies, consultants, recruitment firms, service businesses — anyone handling enquiries, quotes, clients, or follow-ups. If you manage leads or customer relationships, we can build a system for you.

Off-the-shelf CRMs charge per user per month and force you into their workflow. A custom CRM is built around YOUR process, with no monthly per-user fees, exactly the features you need, and nothing you don't.

Simple CRMs start from around £2,000. Complex platforms with multiple user roles, integrations, and automation typically range from £5,000-£15,000+. We provide detailed quotes after understanding your specific needs.

Simple CRMs can be delivered in 2-4 weeks. Complex systems with multiple integrations typically take 4-8 weeks. We'll give you a realistic timeline after scoping your requirements.

Features & Integrations

Yes — we can capture leads straight from your website forms and automatically add them to your pipeline. No more copying enquiries from emails into spreadsheets.

Yes — we regularly integrate with Stripe for payments, Xero for accounting, SMS gateways for messaging, email systems, Google services, and custom APIs. If it has an API, we can usually connect it.

Absolutely. We can set up automatic reminders for follow-ups, quote expiry alerts, appointment notifications, and task assignments. Stop letting quotes die from lack of follow-up.

Yes — we build role-based access so different team members see what they need. Admins, sales staff, and managers can have different permissions and dashboards.

Technical Details

We primarily build on WordPress with custom PHP, MySQL databases, and modern JavaScript. This gives you a system that's reliable, maintainable, and doesn't lock you into proprietary platforms.

Yes — you can manage content, users, and basic settings yourself. For structural changes or new features, we're always here to help. Your CRM won't be abandoned after launch.

Yes — we build responsive interfaces that work on phones and tablets. Your team can check leads, update statuses, and add notes from anywhere.

Yes — we can import data from spreadsheets, existing CRMs, or databases. We'll clean and structure your data properly during the migration so you start fresh.

Support & Pricing

Yes — we offer hosting, maintenance, and support packages. Your system is never abandoned after launch. We're invested in your long-term success.

No problem — custom CRMs are built to evolve. We can add new features, integrations, or modules as your business grows. You're not locked into a fixed feature set.

Yes — we're based in Wigan (North West England) but build CRMs for clients across the entire UK. Everything is done remotely, so location doesn't matter.

Industry-Specific

Yes — we've built recruitment CRMs with candidate databases, job tracking, client management, and placement pipelines. We understand the recruitment workflow intimately.

Yes — we can build appointment scheduling, calendar integration, availability management, and booking confirmations. Great for consultants, clinics, and service businesses.

Not if built right. We design CRMs that are simple enough to use daily. If it feels heavy or complicated, people won't use it — we avoid that by focusing on essential features and clean interfaces.

Ready to Stop Losing Leads?

Get a custom CRM built around your workflow. No monthly per-user fees, no forced features — just what you need.

Get a Quote Today